Kill A Mockingbird By Harper Lee - 1799 Words

While not all people possess gallantry and bravery, there are also many figures of society that demonstrate various acts of courage. In the Pulitzer prize-winning novel, To Kill a Mockingbird by Harper Lee, multiple characters in Maycomb demonstrate acts of firmness and integrity that are both big and small. The story revolves around the citizens of Maycomb, and the events that surround the trial of a negroe man named Tom Robinson. Throughout the novel, citizens from all social classes and backgrounds conduct themselves in a courageous manner in particular situations. Mrs. Dubose shows immense bravery while fighting a difficult personal battle with addiction, while Scout, a young girl, must be gallant at such a young age when she is told†¦show more content†¦Instead, she acts immaturely and is uncooperative, despite the fact that she has less at stake than Tom Robinson. Mayella Ewell witnesses the crime take place and then later testifies in front of the courtroom. Atticus i s attempting to question Mayella, but she is not being very cooperative and it is visible that she is hiding things from the jury. Atticus repeatedly questions her and asks, â€Å" ‘Do you love your father, Miss Mayella?’ was his next. ‘ Love him, whatcha mean?’ ‘ I mean, is he good to you, is he easy to get along with?’ ‘ He does tollable, ‘cept when-’ ‘ Except when?’ Mayella looked at her father, who was sitting with his chair tipped against the railing. He sat up straight and waited for her to answer. ‘ Except when nothin’,’ said Mayella. ‘ I said he does tollable.’ Mr. Ewell leaned back again† (245). It is clear to the jury, along with everyone else in the courtroom, that Mayella is very tense and cannot answer the questions honestly, due to the fact that she is afraid to answer something wrong. Further into the testimony, Mayella ultimately refuses to answer any inqui ries of Atticus. He questions, â€Å" ‘Then why didn’t the other children hear you? Where were they? At the dump?’ No answer. ‘ Why didn’t your screams make them come running? The dump’s closer than the woods, isn’t it?’ No answer†¦. ‘ Did you scream first at your father instead of at Tom Robinson? Was that it?’ No answer. ‘ Who beat you up? Tom Robinson or your father?’ No answer† (251). Her

The Culture of Commercial Service - 2877 Words

1. Introduction The culture of commercial service has always been very important for the commercial activities for clients - buyers and traders, but in todays increasing competition this importance is increasing. Customer service is a set of activities ensuring the sale of goods and services to consumers. It affects all aspects of the businesses. It has to do with the manufacturing of products or preparing of the services, their supply, transport and the maintenance with the goal to satisfy customers requirements. Customer service is the final stage of marketing and it summarizes the results of marketing activities. If manufacturers and retailers are not interested in customer service and what are the requirements of their customers, they will not be able to sell their goods and services and to realize optimal sales as the competition is doing. Successful implementation of customer service means winning and retaining customers, achievement of higher sales and income from them in long-term perspectiv e, return on initially invested capital. 2. What is customer service? One of the most powerful marketing trends currently is the shift from product-oriented approach to customer-oriented approach in most industry sectors. Companies direct their attention to customer satisfaction and the ability of companies to track needs and expectations of its customers and to respond to them timely and qualitatively, to transform all the business processes in such a way that in focusShow MoreRelatedUnited Commercial Bank and El Banco Essay1489 Words   |  6 PagesQuestion 1: Compare and contrast the strategic service vision of United Commercial Bank and El Banco. The strategic service vision entails four pillars, which consist of target market segment, service concept, operating strategy, and service delivery system. 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Ap Penny Essay free essay sample

â€Å"The Adventures of Huckleberry Finn† was written by Mark Twain. He wrote the book to show some of the manger issues in the 1800’s. Mark Twain uses a lot of satire and irony in the story to get his point though better. Some of the issues in that time were slavery and the judgment of your race or skin color. Mark Twain shows these issues though the eyes of Huck Finn sometime children may have better heart then the elders. Throughout the novel Mark Twain uses satire to mock many different aspects of the modern world or modern life. A good example would be when satire was used throughout the idea of the family feud, The Shepardsons and Grangerfords. A pair of feuding families no one could even remember why they were fighting or hated each other so much. There is no point on fighting if one can’t remember why but they keep on going guess it runs until the end of one family. We will write a custom essay sample on Ap Penny Essay or any similar topic specifically for you Do Not WasteYour Time HIRE WRITER Only 13.90 / page This feud is said to compare to one particular feud during the same time period between two families, the Hatfields and the McCoys. These two families had a huge feud that lasted for many years. There is a great deal of pain between both families that they can’t let go but there is no real reason of why they were fighting in the first place. The feud will go on it is a part of human nature. Mark Twain wrote about a boy, Huck Finn a young boy with a dream of freedom and adventure. Huck is under the care of Mrs. Watson who wants to teach him how life would be lived. She wants him to be modern like her but Huck is nothing like that but then he was taken from her by his father, an old drunk man that can’t live without beer in his system. Huck is so badly treated by his father that he fakes his own death to get away from his father and runs off to Jackson Island. Once on Jackson Island he meets a man, Jim a runaway slave from him town. Then they began a wonderful friendship. Mark Twain uses many different rhetorical devices in his story; one that he uses is symbolism. The story mostly takes place in the Mississippi river where Huck Finn and Jim ride on a raft. Mark Twain shows symbolism throughout Mrs. Watson, Jim, and the Mississippi river. Jim symbolizes all the slaves, Mississippi River symbolizes freedom, and Mrs. Watson symbolizes the way all white people thought in that time period. Mark Twain uses dialect throughout â€Å"the Adventure of Huckleberry Finn† is very effective; it helps to move us through the story and the emotions. An example would how Mark Twain uses the word â€Å"nigger† throughout the novel, he does not mean it purely in a racist way, since it was the term used to mean â€Å"black person†. Satiric irony is used as well in the story an example would when the steam boat explosion; Aunt Sally asks Huck, â€Å"Good gracious! Anybody hurt? † and Huck says, No’s. Killed a nigger. Aunt sally responds, we’ll its lucky; because sometimes people do get hurt. Obviously, Aunt Sally does not think Blacks are people. They are simply property to her. Aunt Sally believes she is talking to her nephew Tom but in reality it is Huck which makes the irony of the situation stronger because she is supposed to be talking to a family member and setting a good example. Mark Twain shows people who they really are. He uses many things in his novel he used symbolism, dialect, and satire. To show a different perspective about society and struggles differences and similarities; and right from wrong. Mark Twain appeals this to the many readers who agree. Mark Twain shows his readers how life was and how it could have stayed if we didn’t learn how to be more human. We human tended to learn thing the hard way.